Hire the person, not their experience

“If you’ve seen one airport, then you’ve seen one airport.” If you are an airport professional, then you have heard this. Yet, when we hire, we seek applicants for airport positions with years of experience. I think we do this because we believe that their experience at a one-of-a-kind airport somewhere else will somehow translate to our airport. Like they will just “get it” quicker and we can save time on training. Maybe we think we can just get on with our stuff faster if we don’t have to babysit as long. But, this is stale thinking. For my entry-ish level positions, I hired for attitude and for team dynamics. And, we spent the time training them to experts. Rethink the objective when you are hiring. What do you really want? It’s about the person, not about their experience.

by Jonathan Wilson

Jonathan is the Head Coach at Sandcastle Company, a Seattle-based leadership training organization. His first book, Future Leader: Rebooting Leadership to Win the Millennial and Tech Future [link], is now available. Jonathan regularly writes and speaks about The New Leader Way, leadership resilience, and the future of work. He has years of leadership experience in both the public and private sectors, a master's degree from Seattle University, and professional coach training from the University of Miami.

Filed under: Airports | Teams

Published on September 28, 2018

You Might Also Like…

The sound of your work eulogy

What would your work eulogy sound like? Maybe that opener sounds a bit morbid. The idea isn't about dying, it's about...

The 737-MAX has a trust problem

The 737-MAX is back in action! Now, if you had to board one tonight how you feel? Would it soothe you to know that the...

How gracious can you be?

How gracious can you be? That email with just enough snark. The person who is 10 minutes late to your virtual meeting....

A-Players consistently invest in themselves. Take the next step.