The 737-MAX has a trust problem

The 737-MAX is back in action! Now, if you had to board one tonight how you feel? Would it soothe you to know that the FAA Administrator said he was “100% confident” in the airplane? Would you rest easy knowing that there are new pilot training...

How gracious can you be?

How gracious can you be? That email with just enough snark. The person who is 10 minutes late to your virtual meeting. The “correction” somebody offered you that makes no real difference. How many times can you smile and let it pass by? The problem with...

Patience is allowing

Patience is allowing. I have been meditating on patience for a few moments each morning over the past two weeks. I have been running low on it. The insight was that patience is a bridge between reality and our expectations. We want things to be a certain way, and...

The Future of Leadership

Leadership is fast becoming less about what you are in the organization, and more about who you are. It used to be that the credentials were most important (like your title, your level of education, the initials after your name) and the person behind the credentials...

Leaders: Take off the mask

  Who you are seeps out. It can’t be helped. I tripped over this thought today: Leadership is less about what you do and more about who you are. In the past few months I have been placing more attention on “the who” instead of “the what.”...