Hire the person, not their experience

“If you’ve seen one airport, then you’ve seen one airport.” If you are an airport professional, then you have heard this. Yet, when we hire, we seek applicants for airport positions with years of experience. I think we do this because we believe that their experience...

Attracting the best people

Attracting the best people into your organization is not the job of a “help wanted” ad. I think, if I am understanding the problem correctly, that we want the best people because the best help us better execute on our mission. We become more–our...